We Offer Our Customers The Best Guarantees in Ontario:
90 Day Buyer Protection Plan
You and your team need more than a few days or a week to determine if a product is right for you. To eliminate the need for a disruptive trial process, 4 Office offers a 90 Day Test Drive / buyer protection plan to customers who source equipment under 4 Office “All In” service plans. Under the plan, to ensure that you have purchased the right product we will allow you to change any model (mono or colour) at any time in the first 90 days. With three great brands to choose from, we’re bound to find the right product for your business needs!
8 Year Replacement Guarantee
4 Office offers an (up to) 8 year replacement guarantee from the date of purchase for any new Copier or Multifunctional Printer device sourced under a continuous “All In” service agreement (5 years for used and tabletop devices). Under these terms, 4 Office will replace any above mentioned device with a “like” or better model at no charge to you, the customer, if it cannot be kept in satisfactory working condition or fails to perform to manufacturers’ original specifications. This guarantee is valid so long as you purchase O.E.M. consumables or source after market supplies from 4 Office Automation Ltd.
4 Hour On Site Service
With a dedicated network of service technicians throughout the province serving all levels of the government, healthcare, and numerous schools boards, colleges and universities, we are able to deliver an under 4 hour response time 98% of the time (i.e. not just 6 months before contact expiry). Before you buy always check with your supplier about who will service your equipment and how long the average response time will be, because when your equipment breaks down, your office or business shouldn’t have to.